This Privacy Policy for Suuven (“we,” “us,” or “our”) explains how we collect, use, store, and share (“process”) your personal information when you interact with our services (“Services”), including but not limited to:

  • Visiting our website at https://suuven.com, or any other site linked to this Privacy Policy.
  • Engaging with us through sales, marketing campaigns, or customer support.

If you have any questions or concerns, this Privacy Policy will help you understand your rights and choices regarding your personal information. By using our Services, you agree to the terms described here. If you disagree with any part of this Privacy Policy, please refrain from using our Services.

Summary of Key Points

  • What personal information do we process?
    We collect and process information you provide or that is automatically collected through your use of our Services.
  • Do we process sensitive personal information?
    No, we do not process sensitive personal data.
  • Do we collect information from third parties?
    No, all data is collected directly from you.
  • How do we process your information?
    To deliver products, improve our services, support communication, and comply with legal obligations.
  • When and with whom do we share personal information?
    Only with trusted partners under lawful and necessary circumstances.
  • What are your rights?
    Your rights vary depending on your jurisdiction but may include access, correction, deletion, and restriction.
  • How can you exercise your rights?
    By contacting us directly at support@suuven.com.

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. When and With Whom Do We Share Your Personal Information?
  4. Do We Use Cookies and Other Tracking Technologies?
  5. How Long Do We Keep Your Information?
  6. Do We Collect Information from Minors?
  7. What Are Your Privacy Rights?
  8. Controls for Do-Not-Track Features
  9. Do United States Residents Have Specific Privacy Rights?
  10. Do We Make Updates to This Privacy Policy?
  11. How Can You Contact Us About This Policy?
  12. How Can You Review, Update, or Delete the Data We Collect from You?

1. What Information Do We Collect?

We collect two types of personal information:

  • Information you provide directly:
    This includes your name, email address, phone number, billing/shipping addresses, and payment details when you make a purchase, create an account, or subscribe to newsletters.
  • Information collected automatically:
    We gather data like IP address, browser type, device identifiers, and site interaction behavior using cookies, web beacons, and other tracking technologies.

2. How Do We Process Your Information?

We process your information to:

  • Provide and deliver products and services.
  • Handle customer inquiries and support.
  • Improve user experience, content, and website performance.
  • Detect and prevent fraud or abuse.
  • Comply with legal and regulatory obligations.

3. When and With Whom Do We Share Your Personal Information?

We may share your data with:

  • Service providers:
    For payment processing, order fulfillment, marketing tools, email delivery, analytics, and hosting.
  • Legal authorities:
    When required by law or to protect rights and safety.
  • In business transfers:
    Such as mergers, acquisitions, or asset sales.

All third parties are required to comply with this Privacy Policy and applicable data protection laws.

4. Do We Use Cookies and Other Tracking Technologies?

Yes, we use cookies and similar tools to:

  • Remember user preferences.
  • Personalize shopping experiences.
  • Analyze site traffic and performance.
  • Deliver targeted ads.

You can adjust your cookie preferences via your browser settings.

5. How Long Do We Keep Your Information?

We retain personal data as long as:

  • Necessary to provide our services.
  • Required for legal, financial, or operational needs.
  • Needed to resolve disputes and enforce our terms.

We periodically review and securely dispose of unnecessary data.

6. Do We Collect Information from Minors?

We do not knowingly collect or store personal data from individuals under 18. If you believe a minor has shared personal data with us without consent, please contact us and we will promptly remove it.

7. What Are Your Privacy Rights?

Depending on your country or state, your rights may include:

  • Access to your personal data.
  • Correction or deletion of inaccurate data.
  • Limiting or objecting to certain types of processing.
  • Withdrawing consent at any time.

To exercise your rights, contact us at: support@suuven.com

8. Controls for Do-Not-Track Features

Some browsers offer “Do Not Track” (DNT) signals. Our systems currently do not respond to these signals, but you may control cookies and trackers through your browser settings.

9. Do United States Residents Have Specific Privacy Rights?

Yes. U.S. residents, especially in California under CCPA, may have rights such as:

  • Requesting details about collected personal information.
  • Requesting deletion of personal data.
  • Opting out of any data sale (Suuven does not sell personal data).

10. Do We Make Updates to This Privacy Policy?

Yes. We may update this policy to reflect legal, technological, or business changes. Updates will appear on this page with a revised “Last Updated” date. We encourage you to review the policy regularly.

11. How Can You Contact Us About This Policy?

If you have any questions about this Privacy Policy or how we handle your data, reach out to:

  • Email: support@suuven.com
  • Address: 525 S Hewitt St, Los Angeles, CA 90013, United States of America
  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)

12. How Can You Review, Update, or Delete the Data We Collect from You?

You may:

  • Email us directly with your request.
  • Submit a data request through our contact page.

We may need to verify your identity before completing any requests to protect your information.