Frequently Asked Questions (FAQs)
Got questions? We’re here with answers.
We want your shopping experience at Suuven to be seamless, exciting, and completely stress-free. Browse through our most commonly asked questions below – and if you need anything more, our team is just a message away.
How do I find a product?
It’s easy! Use the search bar at the top of the page to look up specific items, or explore our curated categories to discover something new. Whether you know what you want or you’re browsing for inspiration, we’ve got you covered.
Can I save items to a wishlist?
Absolutely. Click the “Add to Wishlist” button on any product page to keep track of your favorite pieces. It’s perfect for planning future purchases or sharing your style with others.
How can I check a product’s availability?
Each product page displays real-time stock updates. If it’s available, you’ll see the “Add to Cart” button. If it’s out of stock, we’ll let you know – and you can even sign up to get notified as soon as it’s back!
Can I shop without creating an account?
Yes! You can check out as a guest with ease. But creating an account lets you track orders, save your shipping info, and unlock exclusive member-only perks – so it’s definitely worth it!
Can I use discount codes during checkout?
Of course. Enter your promo code in the discount field at checkout to enjoy instant savings. Keep an eye on our homepage or newsletter for the latest deals.
What is your return policy?
We get it – sometimes things don’t work out. That’s why we offer a 120-day return window from the date you receive your order. Items must be unworn, unwashed, and in original condition with tags intact.
How do I return an item?
Simply follow the instructions in your order confirmation email. Include your invoice and pack the item securely. Once received and approved, we’ll process your refund back to your original payment method.
Still have questions?
Our support team is always here for you. Reach out via email at support@suuven.com and we’ll respond as soon as possible.